by Inquire Works | Feb 11, 2019 | User research methods
User journey mapping can be useful at any point in a service’s lifecycle, but is often most helpful at the beginning of a delivery. We will work to understand your customers’ journeys, looking at each point at which they interact with your business from start to...
by Inquire Works | Feb 11, 2019 | User research methods
Service development is tricky. Scary blank pages or current services that miss the mark. Co-design brings people together – users, designers, product managers – to get ideas about what to build. We get the right people together and help work out what your service...
by Inquire Works | Feb 4, 2019 | Inquire Works' directors
Natalie is a highly experienced user researcher with extensive hands-on research skills developed over the past 14 years.Natalie devises and executes consistently effective, creative, research strategies that quickly evidence genuine user needs in a range of contexts....
by Inquire Works | Feb 5, 2019 | Inquire Works' directors
Allon has over 20 years experience in user research driven service design and delivery, He’s experienced in championing and delivering agile user-centred service design to drive organisational change. Allon helps organisations make services that meet user needs and...
by Inquire Works | Nov 29, 2019 | Inquire Works' associates
Ed is an analyst with over 13 years experience. He started his career as a research scientist, gaining a PhD while working to develop new methods and analyses using biomedical data. Moving to the civil service in 2013 as an operation researcher, he has gained...