We work with a diverse range of public and private sector clients, but with a single focus – establishing evidenced user needs to drive effective and meaningful service design and delivery. The client examples below give a snapshot of our work and the outcomes we can help you achieve. If you’d like to find out about our work with other clients, email or call us.
We helped Scottish Enterprise’s team sharpen their skills and redefine the role of user research within the organisation.
We introduced user-needs-focussed agile, iterative delivery to Ofgem and established new insight into the behaviours of domestic energy consumers.
Government Digital Service
Allon identified Carer’s Allowance as a digital exemplar and worked across GDS and DWP to secure the funding and skills necessary to deliver the complete end to end service.
Nat redefined the problem that the Home Office was trying to address by establishing evidenced user needs and outlining potential service features and designs that would meet those needs.
When a client was pushing to promote a new technological feature in its cars, Allon used research generated evidence from real users to help change the client’s thinking and priorities.