by Inquire Works | May 27, 2019 | Inquire Works blog posts, Things we've learned
We recently ran a discovery for the Ministry for Communities, Housing and Local Government (MHCLG) to explore how support services locate and support rough sleepers. During the six week discovery, we spent over 240 hours with: charities that fund and organise support...
by Inquire Works | May 26, 2019 | Inquire Works blog posts, Things we've learned
A note on this post I originally wrote this post on my personal website allonlister.com Our recent work on services for rough sleepers and the wider issues of homelessness has made me think about this event a lot. Last night, I was standing outside The Northumberland...
by Inquire Works | Feb 11, 2019 | User research methods
Like contextual research, 1-2-1 interviews help us to understand your users’ needs, but in a more formal research setting. 1-2-1 interviews also fit at the beginning of a project and help us to understand your users’ attitudes and beliefs, often using a dedicated...
by Inquire Works | Feb 11, 2019 | User research methods
Service development is tricky. Scary blank pages or current services that miss the mark. Co-design brings people together – users, designers, product managers – to get ideas about what to build. We get the right people together and help work out what your service...
by Inquire Works | Feb 11, 2019 | User research methods
Speaking with and observing your users in their natural, everyday environments means their responses and actions are more natural and in insight is more accurate.. Contextual research generates the most valuable insight at the beginning of a...
