by Inquire Works | Jan 23, 2019 | User researcher training
An in-depth understanding of each available user research method in Discovery and the appropriate situation to use each method. It includes the opportunity to practice some of the key methods and receive feedback. We cover: interviews – face to face, phone and...
by Inquire Works | Jan 23, 2019 | User researcher training
Identifying the most important things you have learnt in research and how these translate into key findings and user needs is extremely important. This session covers the basics from affinity sorting to producing a set of user needs. To get the most from this session,...
by Inquire Works | Jan 23, 2019 | User researcher training
The third workshop focusses on understanding how to conduct usability research with a prototype or existing service. This session covers: designing usability research – different methods of usability research which can be used to understand whether your product...
by Inquire Works | Jan 23, 2019 | User researcher training
Workshop 4 is designed to provide the researchers with an understanding of how user research fits into an agile project working in sprints. It’s designed to ensure that the researchers can work effectively, be heard and contribute fully to an Agile service delivery....
by Inquire Works | Jan 23, 2019 | User researcher training
This workshop is designed to provide the researchers with feedback on real life interviews they have conducted. We’d either observe the interviews ‘live’ (facilities permitting) or watch/listen to recordings and provide bespoke feedback and an action plan for...
by Inquire Works | Jan 23, 2019 | User researcher training
Workshop 6 would include a full mock assessment of research related elements of the service standard, feedback on each of the service standards covered, and support to cover gaps where the current research doesn’t meet the standard. This is based on our experience of...
