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  • About us
    • Inquire Works’ associates
  • User research
  • User researcher training
    • About our user researcher training
      Our user research in a nutshell
    • User researcher training workshop 1
      Research methods for Discovery
    • User researcher training workshop 2
      Key findings and user needs
    • User researcher training workshop 3
      Designing usability research
    • User researcher training workshop 4
      User research in an Agile context
    • User researcher training workshop 5
      User research feedback
    • User researcher training workshop 6
      Service standard assessments
    • User researcher training workshop 7
      Designing research for a current Discovery
    • User researcher training workshop 8
      Creating discovery outputs
    • User researcher training workshop 9
      User research in Alpha and Beta
    • User researcher training workshop 10
      Using research evidence to influence senior leaders
  • Clients
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Observing user behaviour in difficult circumstances

Observing user behaviour in difficult circumstances

by Nat Rhodes | May 27, 2019 | Hands on user research, Inquire Works blog posts

During discoveries, we often spend lots of time observing people – learning how they try to achieve things and solve problems by watching them. We recently ran a discovery for the Ministry for Communities, Housing and Local Government (MHCLG) to explore how...
It’s not my problem – and sometimes it never will be

It’s not my problem – and sometimes it never will be

by Inquire Works | May 27, 2019 | Inquire Works blog posts, Things we've learned

We recently ran a discovery for the Ministry for Communities, Housing and Local Government (MHCLG) to explore how support services locate and support rough sleepers. During the six week discovery, we spent over 240 hours with: charities that fund and organise support...
London, alcohol and doing the right thing

London, alcohol and doing the right thing

by Inquire Works | May 26, 2019 | Inquire Works blog posts, Things we've learned

A note on this post I originally wrote this post on my personal website allonlister.com Our recent work on services for rough sleepers and the wider issues of homelessness has made me think about this event a lot. Last night, I was standing outside The Northumberland...

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